This Privacy Policy explains how LingoNest processes personal data in connection with its website, course enquiries, and small-group language course services. It follows the data lifecycle from collection through use, disclosure, retention, and deletion.
When you use the website or contact LingoNest, we may process your name, email address, phone number if you provide it, inquiry message, learning goals, and level or schedule preferences. We also process limited technical data such as server request metadata and browser or device information to keep the site secure and functioning properly.
We receive personal data from contact form submissions, email, phone calls, and in-person or online enquiries. Technical data is generated automatically when you access the website, and cookie-related information is collected through the browser settings you use on the site.
The website uses essential cookies needed for core operation and cookies that store privacy preferences. These cookies support basic functionality, such as maintaining site performance and remembering your choices. No unconfirmed analytics or advertising cookie use is described in this policy.
We use essential cookies for site operation and cookies that remember privacy preferences. Because tracking is not enabled, we do not state that analytics or marketing cookies are in use. You can manage cookies through your browser, and blocking some cookies may affect basic site functions.
LingoNest processes personal data to respond to enquiries, assess level and schedule preferences, arrange group matching, confirm course terms, manage enrolment, provide scheduled lessons and guided practice, review progress, maintain website security, and deliver technical functions. We use data only for these operational purposes and for related compliance or recordkeeping needs.
We may share personal data with service providers that support website delivery, technical maintenance, security, or message handling. These recipients act only within the scope needed to perform their functions for LingoNest and are expected to use the data for that limited purpose.
We may disclose personal data to public authorities, courts, or other parties when required by law, to comply with a lawful request, or to protect rights, security, or the integrity of the website and services. Any such disclosure is limited to what is necessary for the relevant legal or operational purpose.
Privacy rights lifecycle
You may have rights to be informed about processing, access your data, correct inaccurate information, request deletion, object to certain processing, and seek restriction or portability where applicable. The availability of each right depends on the legal basis, the type of data, and any statutory retention or compliance duties that apply to LingoNest.
To exercise a privacy right, send a clear request through one of the contact channels listed in this policy and describe the data or processing issue you want addressed. We may need to confirm your identity and clarify the scope of the request before taking action. If a request cannot be fully granted, we will explain the reason within the limits allowed by law.
We retain personal data for as long as needed to answer enquiries, manage screening and enrolment, provide course-related communication, maintain security, and meet legal or accounting obligations. When the relevant purpose ends, data is deleted, anonymised, or otherwise removed from active use unless a lawful basis requires continued retention.
If we make material changes, we will update the policy text on the website and may use a reasonable notice method suited to the nature of the change. The updated version applies from its stated effective date, and continued use of the website after that date means the revised terms govern future processing.
Where GDPR applies, LingoNest acts as a controller for the personal data processed through the website and related course enquiries. The regulation provides a framework for lawful processing, transparency, data minimisation, security, and accountability. Our processing is limited to the purposes described in this policy and to what is necessary for those purposes.
Because LingoNest operates in Slovakia and serves users in the European Union context, GDPR applies where the regulation governs our processing of personal data.
Where GDPR applies, you may request access, rectification, erasure, restriction, portability, or objection, subject to legal conditions and any limits that apply to the request. If consent is used for a specific processing activity, you may withdraw it for the future without affecting prior lawful processing. We may ask for information needed to verify the request before responding.
Use the channels below for questions about this policy or the handling of personal data.
